The Onyx Hotel, A Kimpton Hotel

First-class operation. Excellent staff. They couldn't do enough for my family and me (5 adults)for our 4-night stay.

The rooms are really nice, but extremely small, only big enough really for the bed. The shower is great. The hallways could use some upgrading, carpet is worn, and the curtains need to be part of the cleaning schedule, they are sheer and you could see globs. ...read more

Great staff and location, no work-out, pool or hot tub, and limited public space.

This is a small hotel with friendly staff. We got a great modern room of a good size.

Rooms were small - but very clean and the bedding was comfortable. Free wine hour in the very small lobby area.

Comfortable, clean, and friendly. I would definitely stay here again. The front staff was very helpful and friendly, and the bartender was great.

Everything about this hotel was much smaller than the pictures on the website: the restaurant, lobby, room. We could hear the TV and people talking in the next hotel room. The view out our window was of a brick wall from another section of the hotel. There was a mini bar, but the cheapest snack was a candy bar or bottle of water for $5 each. Breakfast was not included and if you did want to eat in the morning, the breakfast buffet was $16 per person! I went down the block to 7-11 to grab food and then a coffee from Dunkin Donuts another block away. As we were checking out, another couple was quite upset to find that the valet had lost their car. One of the reasons we chose this hotel was due to the convenient location, only a block away from TD Garden, where we had tickets for a show. Overall, I was greatly disappointed and will never stay there again, nor would I recommend anyone else stay there. Yes, the staff was friendly and I was not charged extra for the toothbrush but nothing else met my expectations of a 4-star hotel. ...read more

The staff was friendly, the breakfast buffet was good but pricey $40.00, there is no foyer lobby area so awaiting guests can be problematic. My biggest disappointment was the room size-way small.